Q: Do you offer any physical products or are they all digital?
A: We only offer digital products, so there are no physical products to be shipped. Everything is delivered digitally.

Q: How do I receive my digital products after purchase?
A: Once your purchase is complete, your digital product will be directly emailed to you. You'll receive an email with a link to download the product.

Q:What payment methods do you accept on your Shopify store?
A:We accept all major credit cards as well as Afterpay for our customers' convenience.

Q: Can I return or exchange a digital product if I'm not satisfied?
A: Unfortunately, we don't offer refunds for digital products due to their nature, but we can exchange a digital product within 24 hours of purchase if you're not completely satisfied.

Q: Are your digital products compatible with all devices?
A: Yes, our digital products are compatible with all devices, including smartphones, tablets, laptops, and desktops.

Q: How long does it take to receive my digital products after purchase?
A: Your digital products will be sent immediately after purchase, so you should receive them within minutes of completing your purchase.

Q: Can I purchase a digital product as a gift for someone else?
A: Yes, you can purchase a digital product as a gift for someone else. During the checkout process, you can indicate that the product is a gift and provide the recipient's email address.

Q: What happens if I accidentally delete my digital product after purchase?
A: If you accidentally delete your digital product after purchase, you can contact us at info@kellsiebain.com, and we can send you a new link to download the product.

Q: Do you offer any discounts or promotions for multiple digital product purchases?
A: Yes, we do offer discounts and promotions for multiple digital product purchases. You can use discount codes during checkout if we're running current storewide promotions.